Suphala Care’s services are delivered online. We do not ship physical products.
Timelines
- Booking: send the booking form with your preferred date and time; we confirm the appointment by WhatsApp or email within 1 working day.
- Confirmation of your plan: within 1 working day of your payment, we confirm by WhatsApp or email and offer appointment times.
- First consultation: scheduled within 7 days of payment, at a time that suits your time zone.
- Your personal plan: sent by email or WhatsApp within 3 working days of the first consultation.
- Follow-ups and check-ins: on the schedule agreed at the first consultation (monthly follow-ups; weekly WhatsApp check-ins on programmes).
- Lab Report Review: a 30-minute online session, scheduled within 7 days of payment, with a short written summary afterwards.
How sessions happen
By Zoom, WhatsApp video or voice call, phone, or email, as you prefer. You need a phone or computer with an internet connection. Talks and workshops may also be held at your premises, as agreed in writing.
If something is late
If we miss any timeline above, tell us through our contact form or WhatsApp. If we cannot put it right, see our refund policy.
Books
Holistic Food for Happiness is sold and delivered by Amazon, under Amazon’s delivery terms.